Return Policy
Orders signed within 30 days:
We provide "30 Days No Reason Return/Exchange".
That is, if you simply do not like it you can return .
Since human hair wigs are a hygienic hair product. We take matters of hygiene and public safety seriously.
Any altered, worn, washed or damaged products are not eligible for any exchanges or returns. For example:
The frontal lace was cut or damaged
The item was worn or sprayed with hair styling products
The item was damaged, or the original status was changed
Custom orders, Clearance items and Gift gallery items.
Any orders that include Signature Cut Service belong to custom orders and are not eligible for any return or exchange
Unless there are serious quality issues, all orders placed at wholesale prices are not eligible for returns.
Items on sale cannot be refunded
International customers will have to cover the shipping fees of their exchange or return.
The Express shipping fee is not going to be refunded because the service was already used.
Synthetic wigs are final sale products and cannot be returned!
If you have any question in this process, please contact :
Ulofey@gmail.com