At Ulofey, we value your satisfaction and strive to provide you with high-quality products. We understand that sometimes a return or exchange may be necessary, and we have implemented a comprehensive return policy to address your concerns.
15 Days No Reason Return/Exchange:
We are proud to offer a "15 Days No Reason Return/Exchange" policy for orders signed within 15 days. If, for any reason, you are not completely satisfied with your purchase, you can return or exchange the item free of charge. Please ensure that the lace wig has not been cut, tampered with, or altered in any way.
Quality Issues and Wrong Size:
Beyond the initial 15-day period, we still have you covered. If there is a quality problem with your wig or if we made an error in sending you the wrong size, you can still request a free return. We believe that customer satisfaction should never be compromised, and we will gladly resolve any issues that may arise.