FAQ

At ULOFEY, we are proud to offer 100% Raw Virgin Human Hair, the purest and highest quality hair available. To ensure your ULOFEY hair remains beautiful and lasts for years, proper care and understanding are essential. Here are some frequently asked questions about maintaining your Virgin Human Hair.

Understanding Virgin Human Hair

Q1: What exactly is Virgin Human Hair?
A: Virgin Human Hair is the highest quality of human hair. It means the hair is 100% unprocessed, unaltered, and completely free from chemical treatments such as perms, dyes, bleaches, or silicones. All the cuticles are intact and aligned in the same direction, ensuring minimal tangling and shedding, and offering the longest lifespan and most natural look.

Q2: What's the difference between Virgin Hair and Remy Hair?
A: While both are 100% human hair with cuticles aligned, Virgin Hair is completely untouched by chemicals. Remy Hair may have undergone gentle chemical processing for color or texture (e.g., steamed to create a specific wave pattern) before assembly. Virgin Hair is generally considered superior in purity and longevity.

Q3: How long will my ULOFEY Virgin Hair last?
A: With proper care and maintenance, ULOFEY Virgin Human Hair can last 3 to 5 years or even longer. Longevity depends heavily on how well it's cared for, how often it's worn, and whether it's frequently heat-styled or chemically treated after purchase.

General Care & Washing

Q4: How often should I wash my Virgin Human Hair?
A: Wash your hair every 1-2 weeks or when you notice product build-up or a lack of natural movement. Over-washing can strip essential moisture, while under-washing can lead to product residue.

Q5: What products should I use to wash my ULOFEY hair?
A: We recommend using sulfate-free and paraben-free shampoos and conditioners specifically designed for color-treated or dry hair. These gentle formulas will cleanse without stripping moisture. A deep conditioning treatment once a month is also highly recommended.

Q6: What is the correct way to wash my Virgin Human Hair?
A:

  1. Detangle First: Before washing, gently detangle the hair using a wide-tooth comb or your fingers, starting from the ends and working your way up to the roots.
  2. Wet Gently: Wet the hair with lukewarm water, working downwards from roots to ends. Avoid harsh scrubbing.
  3. Shampoo: Apply a small amount of shampoo and gently massage it into the hair, always stroking downwards. Do not scrub or pile the hair on top of your head. Rinse thoroughly.
  4. Condition: Apply a generous amount of conditioner, focusing on the mid-shaft to ends. Leave it on for at least 5-10 minutes (or longer for a deep condition).
  5. Rinse Thoroughly: Rinse with cool water to help seal the cuticles and add shine.
  6. Squeeze & Absorb: Gently squeeze out excess water with a clean towel. Do NOT rub the hair vigorously.

Q7: Can I sleep with wet hair?
A: No, we do not recommend sleeping with wet hair. This can cause severe tangling, matting, and damage. Ensure your hair is completely dry before going to bed.

Q8: Can I use heat tools (flat iron, curling iron) on my ULOFEY Virgin Hair?
A: Yes, absolutely! Since it's 100% human hair, you can flat iron, curl, and style it just like your natural hair. However, always use a heat protectant spray before applying heat, and try to use lower heat settings to minimize potential damage and prolong the hair's life. Excessive heat can cause irreversible damage.

Q9: Can I dye, bleach, or perm my Virgin Human Hair?
A: Yes, you can! ULOFEY Virgin Hair is completely unprocessed, making it ideal for coloring or perming. However, we strongly recommend having any chemical processes performed by a professional stylist experienced with human hair extensions/wigs. Improper chemical treatment can permanently damage the hair. Always test a small strand first.

Q10: How do I store my ULOFEY wig/topper when not in use?
A: Store your wig or topper on a wig stand, mannequin head, or satin bag in a cool, dry place away from direct sunlight. This helps maintain its shape and prevents tangling.

Q11: Should I use oils or hair serums?
A: Yes, light oils or serums (like argan oil or lightweight hair shine serum) can help keep the hair moisturized and shiny. Apply a small amount, focusing on the ends, to avoid weighing the hair down or causing greasiness.

Q12: Can I swim or exercise with my ULOFEY hair?
A: While possible, we generally advise against swimming in chlorinated or saltwater as it can severely dry out and damage the hair. If you must swim, wet the hair with clean water and apply a leave-in conditioner beforehand to create a barrier, then wash immediately after. For exercise, ensure hair is tied up to prevent tangling.

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CONTACT INFORMATION

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